John Lamparski/Getty Images for Hulu
John Lamparski/Getty Images for Hulu

The Highs and Lows of the Dell Dude

John Lamparski/Getty Images for Hulu
John Lamparski/Getty Images for Hulu

Benjamin Curtis was just 19 years old when he went to the open audition that would change his life, but he still felt like a senior citizen. He was surrounded by child actors from the ages of 12 to 17, most of them accompanied by their mothers. The group was part of a casting call for Dell, the personal computing company well-known to business and educational customers but an unproven commodity for the home market.

Dell’s ad agency, Lowe Worldwide, hoped to change that reputation by introducing the character of Steven, a sharp, tech-savvy teen who would extol the virtues of Dell’s desktop and laptop offerings in a charmingly goofy manner. Even though he was two years outside the age range, Curtis’s agent believed he had a shot.

He read. And read again. And then read a third time. By December 2000, Curtis had gotten the part and was quickly becoming known as the “Dell Dude,” a pitchman who rivaled the Maytag Man in terms of commercial popularity. But by 2003, the character would disappear, victimized by a peculiar kind of corporate hypocrisy. While the Dell Dude’s stoner wisdom was good for laughs and increased sales, Curtis being arrested for actual marijuana possession was not.

In 1984, Michael Dell was a pre-med student at the University of Texas when he began tinkering with home computing hardware. A serial entrepreneur—he once made $18,000 as a teenager collecting data to find new subscribers for the Houston Post—Dell figured that custom machines and aggressive customer support would help fill a niche in the growing PC market.

He was right. Dell racked up $1 million in sales that year and spent the next decade and a half expanding into a billion-dollar enterprise. But a lot of Dell’s business consisted of commercial accounts like schools and government offices, leaving direct-to-consumer sales largely untapped. To help introduce Dell to those users, the company hired Lowe Worldwide to create a campaign that would appeal to people who felt intimidated by the personal computing phenomenon.

Lowe conceived of a precocious kid who could rattle off Dell’s specs and lend a human face to their line of hardware. But the “Dell Dude” wasn’t fully realized until Curtis walked in the door.

Originally from Chattanooga, Tennessee, Curtis grew up interested in performing magic and drifted toward theater in an attempt to strengthen his stage presence. He went on to earn an acting scholarship to New York University and had a roommate who knew a commercial talent agent. Having been introduced to her, he began going out on casting calls. One of them was for Dell.

Embodied by Curtis, the Steven character morphed into a Jeff Spicoli-esque surfer archetype, fast-talking and charming. In his first appearance, Steven makes a videotaped appeal to his father for an $849 Dell desktop “with a free DVD upgrade” because he knows his dad “likes free stuff.” In another, he encourages a friend’s family to gift his buddy with a Dell for $799, complete with an Intel Pentium III processor.

The commercials debuted in 2000, but it wasn’t until DDB, the Chicago ad agency that took over Dell’s account, introduced a catchphrase that Steven acquired his nickname. In his fourth commercial, he announced to his friend, “Dude you’re getting a Dell!”

From that point on, Dell’s splash into residential home computing was guaranteed. Sales rose 100 percent, with Dell’s market share growing by 16.5 percent. The awareness was almost exclusively the result of Curtis’s popularity, which grew to include numerous online fan pages and calls for personal appearances. Younger viewers wrote in and wondered if he was available for dates; older viewers considered him a non-threatening presence.

By 2002, Steven had starred in more than two dozen Dell spots. In some of the later ads, he took a back seat, appearing toward the end of the ads. The cameos prompted some concern among fans that Dell would be sidelining Curtis, but company representatives denied it. In early 2003, however, the Dell Dude found himself out of a job.

“Dude, you’re getting a cell” was the headline in media accounts of Curtis’s arrest in February 2003 on suspicion of attempting to purchase marijuana. Curtis was on Manhattan’s Lower East Side and sporting a kilt he recently acquired in Scotland when an undercover officer spotted him purchasing the drug from a dealer. After being held in custody overnight, Curtis was released and the case was adjourned. If he stayed out of trouble for a year, his record would be expunged.

The New York Times compared the relative innocuousness of his arrest to that of actor Robert Mitchum, who was arrested on a marijuana-related charge in 1948. Despite living in a more conservative era, Mitchum’s career was largely unaffected. The same didn’t hold true for Curtis, however; he was promptly dropped by Dell as their spokesperson. According to Curtis, the company had a strict no-drugs policy for employees, and one strike was all it took to force his dismissal.

Feeling ostracized from commercial work and typecast by the role, Curtis juggled gigs while working at a Mexican restaurant in New York and enduring daily recognition from customers. “They’ll get really drunk, and they’ll start yelling things at me,” he told Grub Street in 2007. “I either ignore them, or if it’s way out of hand, I go up and say, ‘I appreciate your support, but my name is Ben.’ That usually doesn’t work so I smile and ignore them.”

Dell never found a mascot as well-liked as Curtis. They hired singer Sheryl Crow to appear in spots beginning in 2005, but she didn't sway consumers as much as Steven had. In 2010, the company attempted to battle back from negative press over selling defective computers to customers between 2003 and 2005. Today, they typically occupy a list of the top three PC companies, trailing Lenovo and HP.

Curtis, meanwhile, made a segue into off-Broadway performing and now operates Soul Fit NYC, a holistic wellness center in New York that offers yoga, massage, personal training, and life coaching services. Although he’s expressed interest in coming back to Dell as a spokesperson, the company may not appreciate his latest indiscretion: In 2013, he admitted to owning a MacBook.

When The Day After Terrorized 100 Million Viewers With a Vision of Nuclear War

Before Nicholas Meyer's made-for-television film The Day After had its official airing on November 20, 1983, then-President Ronald Reagan and his Joint Chiefs of Staff were given screening copies. In his diary, Reagan recorded his reaction to seeing Meyer's graphic depiction of a nuclear holocaust that devastates a small Kansas town, writing:

"It's very effective and left me greatly depressed. So far they [ABC] haven't sold any of the 25 spot ads scheduled and I can see why. Whether it will be of help to the 'anti-nukes' or not, I can't say. My own reaction was one of our having to do all we can to have a deterrent and to see there is never a nuclear war."

Just a few days later, the rest of America would see what had shaken their president. Preempting Hardcastle and McCormick on ABC, the 8 p.m. telefilm drew a staggering 100 million viewers, an audience that at the time was second only in non-sports programming to the series finale of M*A*S*H. According to Nielsen, 62 percent of all televisions in use that night were tuned in.

What they watched didn't really qualify as entertainment; Meyer stated he had no desire to make a "good" movie with stirring performances or rousing music, but a deeply affecting public service announcement on the horrors of a nuclear fallout. He succeeded … perhaps a little too well.


The idea for The Day After came from ABC executive Brandon Stoddard, who had helped popularize the miniseries format with Roots. After seeing The China Syndrome, a film about a nuclear accident starring Jane Fonda, Stoddard began pursuing an "event" series about what would happen to a small town in middle America if tensions between the Soviet Union and the United States escalated to catastrophic levels. Films like Dr. Strangelove had depicted moments between politicians debating whether to use powerful weapons of mass destruction, but few had examined what the consequences would be for the everyday population.


Reagan had dubbed the Soviet Union "the evil empire" in 1982, so the time seemed right to bring such a project to TV viewers. Stoddard hired Barnaby Jones writer Edward Hume to craft a script: Hume drew from research conducted into the effects of nuclear war and radiation fallout, including a 1978 government report, The Effects of Nuclear War, that contained a fictionalized examination of how a strike would play out in a densely populated area. Stoddard also enlisted Meyer, who had proven his directorial chops with Star Trek II: The Wrath of Khan, but considered the assignment a "civic responsibility" more than a creative endeavor.

Meyer and the film's producers selected Lawrence, Kansas (pop. 50,000) as the setting for the movie and got permission from city officials to turn their town into a post-apocalyptic landscape. Throughout the summer of 1982, tons of ash, dirt, and rubble were trucked in and spread over the ground; food coloring blackened farming crops. Thousands of locals were enlisted to portray victims of a nuclear attack, agreeing to roll in dirt and have their hair shaved off to simulate a miserable death via radiation poisoning.

Meyer believed that setting the film in a small town would make it more impactful and relatable to audiences. "Other movies that had attempted to deal with the subject of nuclear holocaust had always been set in big cities," he recalled in 2003. "But a great number of people in the United States do not live in big cities, so they were witnessing an event that seemed to bear scant relation to them."

That pursuit of realism wasn't always to the network's benefit. ABC originally planned a four-hour film to run on two consecutive nights, but filling up that much commercial time proved to be a challenge. Fearing a graphic and partisan display of anti-nuclear propaganda, many loyal advertisers refused to let their spots air during The Day After. (Meyer later joked that all the "generals" pulled out, including General Mills and General Foods.) They were ultimately able to sell a little over 10 minutes of commercial time, which prompted executives to condense the movie to a two-hour presentation. Meyer, who thought the script was padded to begin with, agreed with the decision.

ABC sensed that the film would be provocative and took unprecedented steps to handle the inevitable viewer response. A 1-800 number was set up to field calls from people concerned about an actual nuclear disaster; the network also issued pamphlets that acted as viewing guides, with fact sheets on nuclear weapons. Psychologists warned audiences would experience "feelings of depression and helplessness." Meyer was, in effect, making a disaster movie with the characters being offered no help of rescue. The film had been openly endorsed by anti-nuclear organizations as being a $7 million advertisement for their stance, and some TV industry observers wondered whether ABC would even air it at all.


Prior to The Day After's November 20 debut, actor John Cullum appeared onscreen and delivered a warning. Calling the film "unusually disturbing," he advised young children to be led away from the television and for parents to be prepared to field questions older kids might have.

A still from 'The Day After' (1983)

With that, The Day After commenced. It was every bit as terrifying as viewers had been told it would be. For the first 50 minutes or so, actors like Jason Robards, John Lithgow, and Steve Guttenberg established their characters in Lawrence, largely oblivious to an incident on the border of East Germany that triggered an armed response from both Russia and the U.S. As missiles fell, a mushroom cloud vaporized the community; those who survived were doomed to brief and miserable lives as radiation destroyed their bodies.

Dramatizing what had previously been a sterile discussion about nuclear defenses had its intended effect. Viewers shuffled away from their televisions in a daze, struck by the bleak consequences of an attack. The people of Lawrence, who had a private screening, were particularly affected—it was their town that appeared destroyed. Residents exited the theater crying.

What ABC lacked in ad revenue it more than made up for in ratings. The mammoth audience was comparable to Super Bowl viewership; the network even presented a post-"game" show of sorts, with Ted Koppel hosting a roundtable discussion of the nuclear threat featuring Carl Sagan and William F. Buckley. Sagan is believed to have coined the term "nuclear winter" on the program, while Secretary of State George Shultz argued the necessity of harboring nuclear weapons to make sure the nation could protect itself.

The experience stuck with Reagan, who signed a nuclear arms treaty—the Intermediate-Range Nuclear Forces, or INF, Treaty—with Mikhail Gorbachev in 1987, leading to longstanding speculation that The Day After may have helped sober political attitudes toward mutually assured destruction.

Pete Jelliffe, Flickr // CC BY-ND 2.0
Pop Culture
Glove Story: The Freezy Freakies Phenomenon of the 1980s
Pete Jelliffe, Flickr // CC BY-ND 2.0
Pete Jelliffe, Flickr // CC BY-ND 2.0

Kids who grew up in the northeast in the 1980s were pretty invested in a fad that might have gone unnoticed in warmer parts of the country. Cajoling their parents at department stores during shopping trips, hundreds of thousands of them came home sporting a pair of Freezy Freakies—thick winter gloves that came with a built-in parlor trick. When the temperature dipped below 40°F, an image would suddenly appear on the back part of the material.

Swany America Corporation, which made, marketed, and distributed the gloves, released more than 30 original designs beginning in 1980. There was a robot, a unicorn, rocket ships, ballerinas, rainbows, snowflakes, and various sports themes, though the “I Love Snow” image (below) may have been the most popular overall. At the height of Freezy mania, Swany was moving 300,000 pairs of gloves per year, which accounted for about 20 percent of their overall sales.

A Freezy Freakies glove before and after the temperature change
Freezy Freakies

“Boys loved the robot design,” Bruce Weinberg, Swany’s vice president and a former sales director for Freezy Freakies, tells Mental Floss. “Above 40 degrees, the image would disappear.”

The secret to the $13 Freakies was thermochromic ink, a temperature-sensitive dye that's been used in mood rings and heat-sensitive food labels and can appear translucent until it's exposed to warmer temperatures. Swany licensed the ink from Pilot, the Japanese-based pen company, after Swany CEO Etsuo Miyoshi saw the technology and thought it would be a good fit for his glove-focused operation. (Though they experimented with making luggage in the 1990s, Swany has predominantly been a manufacturer of higher-end ski gloves.)

Weinberg isn’t sure how Miyoshi settled on the “Freezy Freakies” name—the president is now retired—but says Miyoshi knew they had a hit early on. “After a few seasons, they could tell they had a winner product,” he says. Swany even put advertising dollars into TV commercials, a rare strategy for glove-makers not named Isotoner.

Pilot was able to adjust the temperature at which the ink would become transparent, or vice versa. If kids were impatient, or if it happened to be during the summer, Weinberg says it wasn’t uncommon to find Freezy Freakies stuck in the freezer so they could materialize their art design. “At trade shows, we’d do something similar with some ice or a cold soda,” he says. “All of a sudden, some ice cubes would make it change, and buyers would think that was really cool.”

The Freakies were such a hit that Swany licensed jackets and considered changing the name of the company to the same name as the glove. It’s probably just as well they didn’t: While Freakies lasted well over a decade, by the 1990s, things had cooled. In the new millennium, Swany was down to selling just a few hundred pairs a year. Color-changing ink for coffee mugs or beer cans was more pervasive, wearing down the novelty; knock-offs had also grabbed licensed cartoon characters, which Swany was never interested in pursuing.

The brand was dormant when a company named Buffoonery approached Swany in 2013 to license Freezy Freakies for a crowdfunded revival. This time, the gloves came in adult sizes for $34. The partnership has been successful, and Weinberg says Buffoonery has just signed an extension to start producing kids’ gloves.

“Parents will probably want matching ones for their kids,” Weinberg says. And both might still wind up in the freezer.