11 Behind-the-Scenes Secrets of Location Scouts

Guillaume Souvant, AFP/Getty Images
Guillaume Souvant, AFP/Getty Images

When regular people watch movies, they might focus on the plot, the dramatic dialogue, or the eye-popping sets. But when location scouts—the people whose job it is to find perfect filming sites—sit down for a film, all they see are logistics. Where did they shoot that? Who gave them access to that part of town? How did they shut down Times Square for that entirely empty shot in Vanilla Sky (2001)?

A location scout might spend an entire film typing out notes on their phone, only later realizing that the movie ended and they missed most of the actual plot. Mental Floss chatted with a couple of these professionals to learn more about their job—like just how many times they have to watch a film before they can enjoy it. (At least twice.)

1. THEY MIGHT START OUT IN CRAFT SERVICES.

Location scouts usually start their careers low in the production food chain. Audra Duval, a scout based in New York, has worked on film and TV projects such as The Greatest Showman (2017), The Knick, and The Blacklist, but she began her career as a unit production assistant, cleaning toilets and taking out garbage. "You never just jump into [being] a scout, or not that I've ever heard of," she says.

Lori Balton—who is based in Los Angeles and has been scouting for 30 years on dozens of major productions including A Wrinkle in Time (2018), The Young Pope, and Inception (2010)—began in craft services, cutting slices of cheesecake and pouring cups of coffee for members of the crew. "At the time I had a masters degree, so it was a humbling experience to be told how well I could cut cheesecake. You learn to smile, be grateful, and ask if they would like a cup of joe," she says.

2. THEY HELP EACH OTHER OUT.

Two hands holding up a phone to photograph a colorful building
iStock

Once they work their way up the ladder, location scouts become part of a tight-knit group with its own resources. They join large group texts or private Google Groups just for location scouts. Duval says that when people get stuck, they send out specific requests: "'Hey guys, this is what we're looking for. Does anyone know where this is or a good area for me to start looking in?’"

And while they can tap fellow scouts, as well as friends, they also have access to location-scouting databases. The New York City Mayor's Office of Media and Entertainment, for example, maintains an online location library of possibilities, while the database Easy Locations, run by an independent producer, covers the LA area. Other websites, like LocationsHub.com (in which property owners share details about sites they have to offer) as well as real estate sites like StreetEasy, can also come in handy.

"A lot of the times it's cold scouting, where you just walk into a building by yourself and start knocking on random people's doors," Duval says. "Or you think of a place that you've filmed before, or some of your friends have filmed before, and just kind of go through the networking or resources that we have."

3. THEY PRACTICALLY LIVE IN THEIR CARS.

Scouting assignments come from a project’s director and production designer, who usually have an idea for what they want a location to look like based on what's written into the script—say, a condo in Queens that looks like it’s actually in Detroit. On bigger productions, they may even send over a very rough animation of what the set should end up looking like, called a previs. Scouts will start out by Googling the areas and looking at real estate websites from home, and then begin driving around. They may have months to explore if they're working on a movie, or just a few hours before shooting begins if it's a television show.

Either way, scouts pack their cars full of gear to help them take detailed notes and photographs, which then get relayed to the locations department. Duval always carries a notebook, phone, phone chargers, extra batteries for her phone, computers, a camera, and hard drives. "[It's] basically everything that I could live in my car with," she says. Balton carries multiple DSLR cameras and a tripod, which helps when shooting dark interiors by keeping everything stable and reducing blur.

4. THEY HAVE TO BE CREATIVE, BUT ALSO REALISTIC.

Ffilming The Invention of Hugo Cabret on street
Bertrand Guay, AFP/Getty Images

Once a scout is in the field, they try to balance what the director and production designer have asked for with what's actually feasible. "Most scouts cast a pretty wide net looks-wise," Duval says.

That's because locations can often appear ideal but fall through logistically. There could be a sound issue—maybe airplanes frequently fly overhead. There could be a lighting issue: Maybe an environment looks completely different at night than during the day. There could be a transportation issue—maybe an elevator is out and the camera crew can’t lug equipment up 10 flights of stairs. That's why scouts always prepare a list of backup locations.

“You never know if you've found the perfect location, because so many people need to weigh in on it, for a wide variety of reasons,” Balton says. “But I do get a feeling of ‘this is perfect!' frequently. And almost as frequently I am incorrect and one of my lesser choices gets chosen.”

For example, while scouting the movie Noah (2014) for Darren Aronofsky, Balton was traveling through Iceland looking for landscapes that appeared prehistoric. But setting up a cast and crew in the middle of Iceland isn’t practical. “You need to be based around a city, even if it's a small town movie, especially for a big feature,” she told Condé Nast Traveler. "You need to have the big hotels that can accommodate you, the production houses, the rental cars. It's a difficult thing.” The cast ended up filming mostly in the Reykjanes Peninsula, which is near Reykjavik—as well as in several spots in New York City.

5. PERIOD PIECES CAN BE A CHALLENGE.

Retro 1940s film noir-type image
iStock

While working on The Greatest Showman, which was set in the early 20th century, Duval dealt with a clash between architecture and fashion. “We had this great location, but the actress had to wear a hoop dress,” she says. “In the early 1900s they had tiny door frames because people were smaller. But this woman was in this huge dress and she couldn’t fit through the door.”

In the end, the wardrobe department had to get her a different dress. “You have to think about those tiny logistical things when you’re scouting,” Duval says.

6. THEY’RE PUBLIC RECORDS SLEUTHS.

In order to help “clear” a location for filming, scouts must collect contact information for property owners or managers, who need to sign contracts with the crew. Sometimes one person owns a building, while another owns the parking lot. To sort out who owns what, scouts search public record databases—such as ACRIS, the New York City Register’s system—which list owners of lots, blocks, and individual buildings. Local historic societies can also be useful in tracking down the necessary information. Duval says she'll also spend time researching records when she's working on period pieces and needs to know more about a certain time in history, and she'll sometimes contact local tax assessors for more information about specific properties. "I get into such deep holes of Google, it's crazy."

7. THEY DO A LOT OF WAITING.

After finding their ideal locations and figuring out who owns them, scouts have to get in touch with that individual. Residential property owners are usually at work during the day, so scouts “flyer” their doors. They leave a piece of paper that explains the project they’re working on and says they’re interested in the property. Then, they wait patiently for the owners to call them back. “We know we’re inconveniencing people in their everyday lives; we're not trying to be jerks,” Duval says.

8. NOT EVERYONE LOVES THEM.

Location scouts have to be especially diplomatic because they're the first people the outside world comes into contact with from the set. They have to build relationships with property owners, even ones who aren’t so friendly. Certain blocks in New York are notorious for having unfriendly residents, so scouts tend to avoid them. In addition, the New York mayor’s office regularly releases a list of “hot zones” where crews aren’t allowed to shoot that month because filming has been active there recently and the residents need a break from the cameras.

It's a similar situation in Los Angeles. Productions who want to film in the city must go through FilmLA, which is affiliated with the city government. Before being awarded a permit, FilmLA surveys residents and business owners to find out if there are any objections to the filming taking place [PDF]. If there are serious concerns, they won't grant a permit.

Of course, property owners who do allow in film crews are usually compensated for their time and trouble—perhaps $2500 for a one-day commercial shoot, and up to $10,000 for a movie, according to one location manager.

9. THEY DON’T OFTEN TRAVEL FAR.

Columbus Circle in Manhattan
iStock

Duval says she got into the field thinking she was going to travel a lot, but quickly realized how local the job is. Scouts in New York are limited to a 30-mile radius from Manhattan, which includes parts of New Jersey and Connecticut. More specifically, it's 30 miles from Columbus Circle as the crow flies. Once production moves outside of “the zone,” as they call it, crew members have to start being paid more (a union rule). In Los Angeles, this 30-mile radius is often called the “studio zone” and it begins at the intersection of West Beverly and North La Cienega Boulevards.

Some location scouts with big studios, however, such as Balton, are sent to check out faraway locations. But that's not always as glamorous as it sounds. “Trust me, like anything else, international travel gets old really fast,” she says. “There is something indescribably wonderful about sleeping in your own bed. On a good many films, I virtually travel the world, and then the budget reality hits and we end up on a stage in Georgia.”

10. THEY LEARN THE STRANGEST THINGS.

Scouts don’t only look at apartments and office buildings; they’re also tasked with finding bridges, tunnels, and marble quarries. Before they know it, they’re well-versed in dimensional stone, panes of glass, and sconces.

“I’m a nerd at heart and love that my job takes me to unusual places where I learn fascinating, albeit generally useless, information,” Balton says. “When I scouted steam trains [in the UK] for [Tim Burton's upcoming live-action remake of] Dumbo, I learned that the train geeks refer to themselves as foamers, because they are literally rabid about anything to do with trains. ... Each job involves learning a new language, depending on what I’m looking for.”

11. THEY NEVER STOP SCOUTING.

Everyday hobbies take on new meaning when you're a location scout. Watching a movie becomes a different activity altogether: “If I know a friend or a friend-of-a-friend worked on it, I’ll text them, ‘hey, where did you shoot that?’” Duval says. Sometimes, it turns out to be a location she already knows, but one the production designer dressed up to look totally unrecognizable. This often happens with period pieces; for The Greatest Showman, the crew turned a little science center in Prospect Park into a 1900s-era hospital.

When scouts go out to eat at a cool restaurant, they grab a business card to reference later. But it’s funny, Duval says, because she can scout 20 bars in a week and then go blank when it comes to picking one to drink at Friday night. “I do that every year for my birthday,” she says. “It all merges in your brain.”

14 Secrets of Food Sample Demonstrators

Tim Boyle, Getty Images
Tim Boyle, Getty Images

Ever turn a corner in your local grocery store or warehouse club and see the aisle backed up? You might be able to blame a food sample demonstrator, those stationary sales representatives who invite congestion in stores by offering up free bites of food products in an effort to raise sales. (The strategy works—one study found that samples can increase sales by as much as 2000 percent.)

The task might look easy, but it isn’t. Sample demonstrators have to endure annoyed customers who can’t navigate aisles due to the traffic, unattended kids, and more—all while adhering to food safety regulations. To get a better perspective on the job, Mental Floss spoke with two former demonstrators. Here’s what we found out about life in the apron.

1. THEY’RE USUALLY NOT EMPLOYED BY THE STORE.

Food demonstrators are often mistaken for store employees, but they're usually not. The people working behind sample trays at Costco, for example, are often employed by Club Demonstration Services (CDS), a separate entity that hires sample representatives to present products endorsed by Costco and usually backed by the product manufacturer. (Companies can send their own reps out, too.) “CDS might have an office set up in the back of the store,” says Jim, a former food sample demonstrator for Costco locations in California. “We’d sign in, go through the warehouse, and get a quick brief on the product we were demonstrating.”

Though CDS is owned by Costco, CDS employees aren’t technically store employees, and don’t migrate to other work areas. But because customers figure the demonstrators work for the warehouse, they’re often asked for directions. “People just assume you know where stuff is,” Jim says. “I usually told them to find someone in a red vest.”

2. THEY CAN SPEND HALF THEIR SHIFT PREPPING.

A man mixes ingredients in a bowl
iStock

It may seem like a sample demonstrator is burning calories at the rate of a Queen's Guard, but they're usually very busy during the course of a six- or eight-hour shift. Food prep—including mixing ingredients for things like chicken salad or cooking steak strips—can take up as much as half of their time. It’s worth it, as cooked food has a huge advantage over ready-to-eat samples like chips. “There’s a kind of anticipation you build up when cooking something like steak,” Jim says. “It could take a few minutes or 45 minutes, and people are standing there asking when it will be ready.”

3. THEY NEED TO STAY WITHIN A 12-FOOT RADIUS OF THE CART.

Food sample demonstrators may sometimes work in a massive warehouse, but they don’t have the run of the property. Once they’ve settled into their work area—typically near where the product they’re demonstrating is stocked or wherever there’s free space in the building—they’re expected to never be more than 12 feet away from the cart. “The 12-foot radius has to do with the fact that you’re responsible for maintaining your station and keeping customers safe,” says Skyler, a former demonstrator for Costco. “If a kid sees an unattended station with a hot grill running and grabs a sample off of it and burns themselves, it’s a liability.” Demonstrators also need to make sure no one is grabbing a sample and then putting it back, which would be a gross (literally) violation of food handling safety. Once you touch it, it goes either in your mouth or in the garbage.

4. THEY FOLLOW AN ACRONYM FOR SALES SUCCESS.

Vice-president Joe Biden greets food sample servers at a Costco
Saul Loeb, AFP/Getty Images

Food sample pushers don’t work on commission, but they can get bonuses if they sell through their inventory, so it benefits them to make sure people are consuming what they’re offering. One method for enticing customers is what Jim describes as a corporate acronym called SITGA. “It stands for Smile, Invite, Talk, Give Sample, and Ask,” he says. Demonstrators are also free to come up with their own strategy. “I liked to rhyme, like ‘come on by, give it a try,’ that sort of thing.”

5. THEY HAVE TRICKS FOR STAVING OFF BOREDOM.

Speaking with the Yes and Yes blog, Sam's Club food demo specialist Jan said that the hours spent sporadically interacting with customers can require demonstrators to make up their own fun. "I deal with the boredom in several ways. I practice standing on one foot and count the seconds before I lose my balance ... I count and rearrange samples. I reorganize the equipment under my cart. I alphabetize equipment. I grab items off the shelves and read the ingredient and nutrition labels, read slogans on T-shirts, or I try to engage customers in conversation."

6. THEY GET TIRED OF HEARING THE SAME RESPONSES.

A man in an apron looks tired
iStock

Sometimes it's hard to tell what's worse—going for long stretches without customers, or hearing the canned answers they love to give over and over (and over) again. "Customers make stock remarks about certain foods," Jan said. "If you serve sausage, they ask, 'Where are the pancakes?' If you serve a cold drink, they say it would be better with vodka. Coffee samples inevitably get, 'Now I need a donut.'"

7. THEY HAVE TO DEAL WITH “SAMPLE NINJAS” ...

There’s usually no cap on the number of samples a customer can grab from a cart. Still, people can feel a degree of embarrassment going back for seconds—or thirds—and sometimes try to sneak a taste without being seen. Skyler calls these people “sample ninjas” for their attempts to go undetected. “People love free food,” he says. “They don’t want to be seen as freeloaders, they don’t want to hear a sales pitch, they just want snacks.”

8. ... BUT THAT SHAME CAN WORK IN THE STORE’S FAVOR.

A woman examines a supermarket shelf
iStock

When people are so addicted to a food sample they keep going back for more, they might opt to just buy the product rather than risk being perceived as a greedy shopper. “There have been cases where I’ve been shopping at Costco myself and went and bought something because my overwhelming shame kept me from grabbing a fifth sample,” Skyler says. “The system works.”

9. THEY HAVE A HEIGHT POLICY.

Kids represent a dilemma for demonstrators. If they’re unaccompanied by a parent, it can be potentially problematic to offer up a baked good or other food that could contain an allergen. Fortunately, most kids are aware of their food sensitivities. According to Jim, the unofficial rule of thumb is to give out samples to unattended children if they’re tall enough to see what’s on the cart. “We can’t really determine the age of a kid just by looking,” he says. “They just need to be tall enough to see the sample and discern what it is.”

10. THEY HAVE REGULARS.

Food samples are set out on a tray
iStock

Many Costco demonstrators stick to one store or district, making them a familiar face for people who shop there frequently. “There were definitely regulars,” Skyler says. “I would see old teachers from school, old friends, new friends, and regulars who would know my sales pitch and always play along—for more free samples, obviously.” Others were memorable for other reasons. “I was making cookies once and a woman grabbed the raw cookie dough and yelled at me because it was not cooked.”

11. THEY DEMO NON-EDIBLE PRODUCTS, TOO.

While Jim estimates that 90 percent of his time was spent demonstrating food, CDS also handles accounts for a variety of indigestible products, like Ziploc bags. “I’ve done dish soap and laundry soap, which is hard to demonstrate on the floor,” he says. “You have to give someone a sample and hope they try it and then come back.” Another time, Costco charged him with selling prefabricated outdoor tool sheds. “No one is buying a $3000 shed on the spot. They take a flyer. We didn’t get a sale the entire week.”

12. THEY HAVE A PLAN TO MAKE SURE NO FOOD GOES TO WASTE.

Food sits in a trash can
iStock

Toward the end of their shift, demonstrators start to estimate how many more samples they’ll need to meet remaining demand without setting out food that will wind up going to waste. “I do what I can not to waste anything,” Jim says. “We’ll usually make sure we’re done cooking by a certain time so nothing is left over.” Sealed food might go to a food pantry, depending on store policies, but prepared and unused food goes into the garbage. And no, it's not going to the demonstrators: They’re prohibited from taking the excess home.

13. NOT EVERYTHING THEY MAKE IS APPETIZING TO THEM.

Sample demonstrators are usually expected to taste their supply so they can make informed comments when a customer presses for details. While most everything is intended to be delicious, it may not necessarily be the demonstrator's own personal preference. "[I served] horrifying steak chimichangas, microwaved," Jan told Yes and Yes. "When cut into bite sized pieces, [they] squirt out a nasty brown liquid. Worse yet, lots of people liked them."

14. THEY APPRECIATE A LITTLE CUSTOMER ETIQUETTE.

Food samples are set out on a tray
iStock

While free food can cause some of us to abandon civility and manners, food sample demonstrators always appreciate when customers acknowledge they have a job to do—and it’s not to hand out free stuff. Listening to their sales pitch is the polite thing to do in exchange for the eats. “Just try to remember that it’s a sales job and that final sale number is being held over the sample demonstrators’ heads,” Skyler says. “They’re not just someone being paid to hand out food to boost customer morale.”

17 Behind-the-Scenes Secrets of Bookstores

iStock
iStock

For book lovers, there’s no more magical place than the local bookstore. Endless shelves of stories and characters, all at your eager fingertips. And while most of us have probably spent a significant amount of time wandering the aisles, few of us know what goes on behind the scenes. Here are some insights into the life of a bookstore, gleaned from the people who keep the shelves stocked.

1. EMPLOYEES WANT YOU TO ASK THEM FOR RECOMMENDATIONS.

“A person will say, ‘I have a really strange question, I’m sorry, but can you recommend a book?’” says Phyllis Cohen, owner of Berkeley Books in Paris. “That is the most normal question. It is my favorite question in the world! Give me some clues. I’ll ask them some pointed questions and then I make a pile for them. When they discover it they’re over the moon—it’s like they have a personal shopper in the bookshop.”

2. BUT BOOKSELLERS ARE NOT MIND-READERS.

They want to help you find your book, but they can’t if you don’t know the book’s name, author, or what it was about. This happens all the time, and it drives them crazy. “Customers will say ‘I don’t remember the name or what it was about but it has a blue cover. I think it had this word in the title,’” explains Katie Orphan, manager at The Last Bookstore in Los Angeles. Sometimes the questions are so vague that no amount of Googling will help, and then the customer leaves unhappy.

Even a botched title is better than no hints at all. “One funny thing that happens with customers is they get the titles totally wrong,” says Marissa Rodriguez, who has worked in a bookstore for two years. “High school kids will say ‘I’m looking for ‘How To Kill a Mockingbird’ or ‘Angry Grapes.’”

3. THEY CAN SPOT THE BOOKWORMS FROM A MILE AWAY.

A woman browsing near a sign for half-price paperbacks at a bookstore
iStock

Just browsing? Bookstore workers can tell. “Cookbooks is one of the sections where that happens the most,” Orphan says. “Art books and cookbooks. The people who are going to buy books, I can tell by the way they look at them, touch them, start carrying them around in a stack. I can always tell when people come up who is going to buy a book and who isn’t.”

4. THEY KNOW WHEN YOU’RE “SHOWROOMING.”

In recent years, many brick-and-mortar stores have fallen victim to online outlets like Amazon, which often offer the same books for a lower price. Some customers will browse for books they like, only to buy them later online, and they’re not very sly about it. “They’ll come in and use their phone to take a picture of the cover and barcode and just use the bookstore as the Amazon showroom,” says Keith Edmunds, a former bookstore owner. “It was awful. Seeing people do that was the height of ignorance.”

5. AND WHEN YOU’RE PLAYING THE SYSTEM.

“Some regulars would buy books one or two at a time and then within the two-week return window bring them back and be like, ‘I bought the wrong book,’” said Kat Chin, who worked at The World's Biggest Bookstore in Toronto for five years. “You’d know they read them because you could see the book was a little bit worn or the spine was cracked.”

6. THE GOAL IS TO GET BOOKS IN YOUR HANDS.

A red sign advertising bestsellers at a bookstore
iStock

One trick to get customers to commit to a book is to physically put the book in their hands and have them flip through it. “You can direct them to a part of the store, but that’s only half of selling a book,” Rodriguez says. “It's important to get merchandise in people's hands so they feel there’s already some ownership happening. They say ‘I like the way it looks and feels in my hands and I like the way it smells.’”

7. YOU HAVE TO HUNT FOR THE COFFEE SHOP.

Many bookstores, particularly the bigger ones like Barnes & Noble, have incorporated cafes into their layout. Alex Lifschutz, a London-based architect, told The Economist that putting the coffee shop at the back of the store or, if there are multiple stories, on the top floor, “draws shoppers upwards floor-by-floor, which is bound to encourage people to linger longer and spend more.”

8. THE KIDS SECTION IS STRATEGICALLY LOCATED.

According to Edmunds, the kids books are almost always located at the back of a store. “If the parents want to get a book for the kid they have to go through the whole store,” he says. “They’re hoping the parent will see something they want.”

9. SOMEONE PAID FOR THAT PRIME SHELF REAL ESTATE.

A red sign advertising bestsellers at a bookstore
iStock

In many big-box stores, publishers pay for good placement on “front tables, end caps and window space, in the same way General Mills and Procter and Gamble buy space for their breakfast cereals and dish detergents in the supermarkets,” Andy Ross, a literary agent, told The Book Deal.

10. AUTHORS, BEWARE THE “SOCIOLOGY” SECTION.

No author wants their book tucked away in the “sociology” section, claims veteran publishing insider Alan Rinzler. It’s “a catchall section for ambiguous titles, and the kiss of death for book sales,” he says.

11. BOOK THIEVES LOVE THE BIBLE.

At The World's Biggest Bookstore in Toronto, “the Bible was the number one stolen book of all time,” Chin says.

Other frequently stolen books? Japanese comics (a.k.a. manga), expensive medical books, and Kurt Vonnegut’s work. Chin also says Haruki Murakami books were so frequently stolen that her bookstore had to take them off the shelves, only bringing them out when they were specifically requested.

12. EMPLOYEES HATE WHEN YOU LEAVE BOOKS WHERE THEY DON’T BELONG ...

Long rows of books at a bookstore
iStock

“Neatening up a bookstore is a daunting process,” says Demi Marshall, a bookseller in Austin, Texas. The next time you pluck a book from its designated shelf slot, put it back when you’re done. Otherwise, “it’s like if you go to a clothing store and unfold all the clothes and then put them back on the shelf but don’t fold them,” Chin says.

13. ... AND WHEN YOU TREAT THE STORE LIKE YOUR LIBRARY.

“It’s nice to be able to go in and read maybe a chapter to see if you’re gonna like the book,” Chin says. “But then when you sit and read the whole book and put it back on the shelf, it gets grubby.” You’ll know a bookstore is trying to nudge you out the door if multiple employees drop by to ask if you need any help. “We would quietly pester people,” says Caleb Saenz, who used to work at Barnes & Noble. “I was at my peak passive aggressive phase when I was working at a bookstore.”

14. THE INTERNET HAS ACTUALLY BEEN A GOOD THING.

A brick-and-mortar Amazon bookstore in Seattle
iStock

Before the internet became ubiquitous, the process of looking up a book for a customer was daunting. “We had to look it up in 'Books In Print,’ which is a multi-volume, 4-inch thick, hardcover book,” says Liz Prouty, who owns Second Looks Books in Maryland with her husband, Richard Due. “It was a slow and cumbersome process and if anything was indexed wrong or a customer had the first word of a title wrong, you were out of luck.”

15. IT’S ALSO MADE US LOVE BOOKS MORE.

Some thought the e-book would surely spell the death of the bookstore. But many independent sellers say digitization has actually made people crave physical books more. “I’ve noticed in the last couple of years, so many people come in waxing rhapsodic about the smell of books, the feel of books,” Prouty says. “And they say it more now because the alternatives exist. People are deeply attached to the old-fashioned books.”

16. SOME BOOKSELLERS CAN IDENTIFY BOOKS BY THEIR SMELL.

Especially used booksellers. “These Penguins have their own particular odor,” Cohen says. That odor? Vanilla. Others might smell like almond or coffee.

17. BOOKSELLERS AREN’T IN IT FOR THE MONEY.

A blue sign with white letters spelling out the word "books" and a hand pointing
iStock

In fact, most of them have second jobs or need monetary support from family members. “It is definitely a work of passion for everyone that I know,” Marshall says. “We don’t do it for the money, we don’t do it because we have any power or prestige. It’s genuinely just that we love books and we love getting them into people's hands.”

A version of this story first ran in 2016.

SECTIONS

arrow
LIVE SMARTER
More from mental floss studios